Privacy policy

Name and address of the responsible person
The responsible person as defined by the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection legal provisions is the:

Name and address of the data protection officer
The data protection officer of the data controller is:

General Information on Data Processing
The operators of these website are taking the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.
Generally we process personal data of the users only so far as this is necessary to provide a functioning website as well as contents and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception is considered in cases in which the previous obtaining of consent is not possible due to practical reasons and the processing of data is permitted by legal regulations.
The use of our website is usually possible without providing personal data. Please note, that data transmission over Internet (i.e. communication via Email) may have security vulnerabilities. A complete protection of the data against access by third parties is not possible.

Legal Basis for the processing of Personal Data
So far as we have to obtain consent for processing operation of personal data, Art. 6 para. 1 lit. of EU General Data Protection Regulation (GDPR) is legal basis. This also applies to processing operations required to carry out pre-contractual actions.
As far as the processing of personal data is necessary to fulfill a contract to which the data subject is a contracting party, Art. 6 para. 1 lit. of EU General Data Protection Regulation (GDPR) is legal basis.
As far as data processing is required to fulfill legal obligation which is subject to our company, Art. 6 para. 1 lit. of EU General Data Protection Regulation (GDPR) is legal basis.
In case vital interests of the data subject or another individual person requires processing of personal data, Art. 6 para. 1 lit. of EU General Data Protection Regulation (GDPR) is legal basis.
If processing is necessary to keep one of the entitled interests of our company or another third party and if the interests, basic rights and fundamental freedoms of the data subject do not predominant the first interest, Art. 6 para. 1 lit. f DSGVO as legal basis for processing.

Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is omitted. In addition the storage may be take place, if it’s provide by European or national legislator in union regulation, laws or other legal provisions which the responsible is subject to. Blocking or deletion of data will also take place, if a storage period expires which is set by one of the before mentioned standards, unless a necessity for continued storage of data exists for conclusion of a contract or fulfillment of a contract.

Right of objection
You have the right at any time due to reasons which occur out of their particular situation, to file an object against the processing of your personal data which takes place on basis of Art. 6 para. 1 lit. e or f of EU General Data Protection Regulation (GDPR).
The responsible will process the personal data no longer, unless he can provide compelling and legitimate reasons for processing which predominate your interests, rights and freedoms, or the processing serve the purpose of enforcing, exercising or defending legal claims.
In case the respective personal data are processed in order to do direct mail, you have the right any time to file an objection against the processing of your personal data which are used for such kind of advertising; this also applies to profiling as far as it is associated with such kind of direct mail.
If you object against to the processing of your personal data which are used for direct mail purposes, then the data will not be longer processed for these purposes.
You have the right to revoke your data protection law related consent any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
You have any time the right of free-of-charge information about your stored personal data, its provenance and recipients as well as the purpose of data processing and the right of correction, blocking or deletion of these data.

Right of Information, Correction, Deletion and Data Portability
You can request a confirmation from the responsible whether personal data which are related to your person are processed by us. Does such a processing exist, you can request the following information from the responsible:

1. the purposes for which the personal data are processed;

2. the categories of personal data which are processed

You have the right of correction and/or completion to the responsible, provided that the processed personal data concerning yourself are incorrect or incomplete. The responsible will carry out the correction immediately.
You can demand from the responsible to delete your personal data immediately and the responsible is obligated to delete this data immediately, provided that reasons according to General Data Protection Regulation (DSGVO) existing.
If the responsible made your personal data public and he is obligated acc. Art. 17, para.1 General Data Protection Regulation (DSGVO) to delete these personal data, so he will take - in consideration of available technologies and implementation costs - appropriate measures, also of technical kind to inform the data controller who is processing the personal data, that you as an affected person requested the deletion of all links to these personal data or of copies and replications of these personal data.
The right of deletion does not exist, as far as the processing is necessary to exercise the right of free-expression and information; to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of public authority delegated to the responsible.
Did you claim the right of correction, deletion or restriction of processing to the responsible, so he is obligated to inform all recipients to whom your personal data have been disclosed of this correction or deletion or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to the responsible to be informed about these recipients.
You have the right to receive your personal data you provided to the responsible in a structured, established and machine-readable format. In addition you have the right to transmit these data to another responsible without being hindrance by the responsible to whom the personal data were provided, so far as the processing is based on a consent acc. Art.6, para. 1 lit a General Data Protection Regulation (DSGVO) or Art. 9, para. 2 lit. a General Data Protection Regulation (DSGVO) or on a contract acc. Art.6, para. 1 lit b General Data Protection Regulation (DSGVO) and the processing take place by means of automated processes.
With the exercise of this right you have also the right to obtain, that your personal data are transmitted directly from one responsible to another responsible, as far as it is technically feasible. Freedoms and rights of other persons may not be affected hereby.
The right of data portability does not apply to processing of personal data which are necessary for the performance of the task carried out in the public interest or take place in the exercise of official authority which was entrusted to the responsible.

Right to Complain to the responsible supervisory Authority
As a person affected you have the right to appeal to the responsible supervisory authority in case of violation of data protection regulations. Responsible supervisory authority relating to data protection questions is the privacy and data protection representatives of the federal states where the residence of our company is located. The following link provides a list of the data protection officer as well as their contact data:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Provision of Website and Preparation of Server-Log-Files
The provider of the website collect and stores information automatically in so called Sever-Log-Files which you browser transmit to us automatically. These are:

1. Browser type / browser version

2. Used operating system

3. Referrer URL

4. Hostname of the accessing computer

5. Time of server request

The data are also stored in the log files of our system. A storage of these data together with other personal data of the user is not taking place.
We reserve the right to check these data subsequent in case we become aware of concrete indication for illegal use.

Declaration of consent
Personal data is stored on the basis of the following declaration of consent, unless there is another legal basis (contract/Art. 6 1c). Data is only passed on to third parties in the case of CAD downloads to our European subsidiaries and sales partners and only if the user has agreed in the contact form to be contacted for the purpose of consultation and/or provision/sending of individual information and offers by e-mail or telephone. An (automatic) deletion of the collected data takes place after 6 months, unless another legal basis (contract/Art. 6 1c) has arisen. If a business relationship develops, the data will only be deleted after the end of this relationship and the legal retention period. Any further use of your personal data and the collection of additional information requires your explicit consent. The consent is voluntary and concerns the personal data collected within the scope of the above-mentioned purposes, in compliance with the requirements of the EU-GDPR.

CAD download
The company's website offers the possibility to download technical data via a CAD download. In order to get access to the technical drawings it is necessary to register via a corresponding form. The data will be stored by Profihost (https://www.profihost.com) for the purpose of processing your request. We will use the electronic postal address provided therein in accordance with UWG §7, para. 3.1. Depending on the country, the personal data will only be forwarded to our respective European sales partner or subsidiary after your consent or the granting of consent for the purpose of contacting us to clarify product-related questions.

Contact form
If you send us an inquiry via the contact form, your details from the inquiry form, including the contact details you have provided there, will be stored on our servers for the purpose of processing the inquiry and in the event of follow-up questions. We will use the electronic postal address provided therein in accordance with UWG §7, para. 3.1. Depending on the country to which you belong, the personal data will only be forwarded to our respective European sales partners or subsidiaries after your consent or granting of your consent for the purpose of consultation and/or provision/sending of individual information and offers by e-mail or telephone.

TV meeting via website
If you make use of an invitation to a TV meeting via our website, the personal data provided in the contact form will be stored on our servers. We will use the electronic postal address provided in accordance with UWG §7, para. 3.1. Depending on the country, we will only forward personal data to our respective sales partner or subsidiary for the purpose of conducting the TV Meeting in the customer's national language after you have given your consent.

Newsletter data
If you like to receive the newsletter offered on the website, we need your email address as well as information which allow us to verify, that you are the owner of the given Email address and that you agree to receive the newsletter. Further data will not be collected. These data are used for sending the requested information only and they will not be forwarded to third parties.
The given consent to store the data, the Email address as well as their use for sending the newsletters can be revoke any time.

Use of Cookies and Plugins
The websites using partially so called Cookies. Cookies do not harm your computer and they do not contain computer viruses. Cookies are helping to make our website more user-friendly, effective and secure. Cookies are small text files which are dropped on your computer and stored by your browser.
Most of the used cookies are so called „Session-Cookies“. They will be deleted automatically after your visit on our website. Other Cookies remain stored on your device until you delete them. Those cookies allow us to recognize the browser you use next time visiting our website.
Cookies are stored on the computer of the user und transmitted from this device to our website. Therefore you as a user have the full control over the usage of cookies. By changing the settings in your internet browser you are able to deactivate or restrict the transmission of cookies. Already stored cookies can be deleted any time. This can be done also automatically. If cookies are deactivated for our website, it may happen that you cannot use all functions of our website completely.
The website use plugins of the company Shopware. There are no plugins of third-party providers used in order to carry out so called analytical services. The used plugins of Shopware are according to the below announcement of the company itself ensure compliance with data protection law.
For quite some time now, we at Shopware have been busy working together with the certification bodies to ensure that the system complies with the requirements of the new DSGVO, which comes into effect in May. In the process, it has emerged that Shopware, to the Shopware already provides store operators with the necessary functions that they need to functions that they need to make the necessary settings required by the rules of the GDPR rules require. For example, Shopware already provides all the necessary tools in the regular end-user documentation, e.g., to remove personal data from the system again, which is a from the system again, which is a core requirement of the new data protection basic regulation.
Source: https://docs.shopware.com/de/shopware-5-de/tutorials-und-faq/dsgvo

Web analysis by Matomo (formerly PIWIK)
On our website, we use the open source software tool Matomo (formerly PIWIK) to analyze the surfing behavior of our users. The software sets a cookie on the computer of the user (for cookies, see above). If individual pages of our website are called up, the following data is stored:

1. Two bytes of the IP address of the user's calling system

2. The visited webpage

3. The website from which the user has reached the accessed website (referrer)

4. The subpages that are accessed from the accessed website

5. The length of time spent on the website

6. The frequency with which the website is accessed

7. The device used to access the website.

The software runs exclusively on the servers of our website. Personal data of the users is only stored there. Data is only passed on to third parties in the case of CAD downloads to our European subsidiaries and sales partners and only if the user has agreed in the contact form to be contacted for the purpose of consultation and/or provision/sending of individual information and offers by e-mail or telephone.
The software is set in such a way that IP addresses are not stored in full, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.
The legal basis for the processing of the users' personal data is Art. 6 para. 1 lit. f GDPR.
The processing of the users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes are also our legitimate interest in processing the data in accordance with Art. 6 Para. 1 lit. f GDPR. By anonymising the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.
The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is after a maximum of 6 months, unless another legal basis (contract/Art. 6 1c) has arisen.

Protection against bots and fraud attempts
We use hCaptcha (hCaptcha is a registered trademark of Intuition Machines, Inc.) on our website. To protect against bots and fraud attempts. hCaptcha sets a cookie on the user's computer (see above for cookies) as soon as the hCaptcha field is activated with a mouse click. These fields can only be found in forms (e.g. My account, Request customisation, ...).
The developer of hCaptcha is ISO/IEC 27001, ISO/IEC 27701, SOC 2 Type II and DPF certified.
In order to protect the data, hCaptcha will, as far as possible, not collect or process any personal data. If personal data is nevertheless collected/processed, it is immediately discarded and/or anonymised.
The publisher of hCaptcha operates many regional servers around the world. The services are designed to handle personal data using computer or network devices in close proximity to end users. hCaptcha process metadata in the main data centres in Europe and, when necessary, the USA.
The legal basis for the processing of users' personal data is Art. 6 para. 1 lit. f GDPR.
The processing of users' personal data enables us to protect our website against bots and attempted fraud. These purposes also constitute our legitimate interest in the processing of data in accordance with Art. 6 para. 1 lit. f GDPR.

Liabilities of Content
As a service provider we are acc. §7 Abs.1 TMG (Telemediengesetz) responsible for own contents on this website in accordance with general law. But acc. §§ 8 to 10 TMG we are not obligated as a service provider to monitor or to investigate circumstances which indicate illegal activity concerning transmitted or stored external information. Obligations to delete or block the use of information in accordance with general law shall remain unaffected. A liability in this respect, however, may be assumed only from the date of knowledge of a specific infringement. After become known of relevant infringements the contents will be removed immediately.

Liabilities of Links
Our services contain links to external websites of third parties whose contents we have no influence on. Therefore we cannot assume any guarantee for those external contents. Concerning the contents of linked pages the respective provider or operator of the pages is responsible. The linked pages were reviewed at the time of linking regarding possible infringements. Illegal contents were not recognizable at the time of linking. However, a permanent monitoring of the linked contents without concrete indications of a legal violation is not reasonable. After become known of legal infringements such kind links will be removed immediately.

Copyright
The contents and works of this website which were created by operator of the website are subject to the German copyright law. The duplication, editing, spreading and any kind of utilization outside the limits of copyright law is requiring the written agreement of the respective author or originator. Downloads and copies of this website are allowed for private purpose only, but not for commercial use. As far as the contents of this website are not created by the operator, the copyrights of third parties are respected. Particularly contents of third parties are marked as such. In case you still get aware of a copyright law infringement, we asked you for a corresponding note. After become known of legal infringements such kind auf contents will be removed immediately.